The first-Valerio Melandri Italian blog on fundraising

The "consultants" who ruin the fundraising replacing her, the rigidone, the critics, the barker, the illusionist, the prostitute, the inexperienced

Data: September 6, 2008

I would go further, I think that most (I say most, that is 80/90%) ruin the fundraising, fundraising do not get results, (except to make money for themselves), they pissed nonprofit organizations, are real spending funds. The fundraising consultant in my opinion should be severely limited and restricted in his work assignments with very specific and very narrow, with well-defined goals and objectives. But to do this it is necessary that one who takes the fundraising consultant is an expert who knows how to direct it.

And I do not speak of those who offer services in fundraising. That is, if one says "I want to make you total creativity, printing and mailing of a mailing" or "I want tot for these addresses" or "I want tot for this software" is not a consultant, but a service provider. No, the consultant is one who sets the mission, strategic goals, operational ones, who "recommended". That is, for the avoidance of doubt, I'm talking about what I do!

People like me, doing the counseling, it is dangerous! No kidding! It should be checked very, very seriously. Otherwise it is easy to be imborgliare. Let me explain.

It 'the same old story: "I am not an accountant, but I understand why people assume enough to make the administrator's director or consultant of management control is under my control." The operators of the nonprofit world can not know everything I know about fundraising, but if you want my work to be productive, must learn enough fundraising can recognize because if "I'm beating the bush" or if I'm doing serious work.

Before you hire a consultant (the first to come up with the idea of ​​hiring a consultant to fundraising) must know and understand what is the fundraising, how it works, what are the logical basis and what are the prospects of fundraising. Otherwise, in 95% of cases are wasted money, wasted time, mashed liver.

The training does not teach to do fundraising? It can be! But the training that teaches at least enough to handle a little 'better fundraising consultant. Better to spend a penny before you have to do with a consultant after they spent all the money.

I say this against my own interests, because I do the consultants!. ​​But it is not even comparable to the effect that the presence and the results of an internal operator can produce every day and think to a certain organization for fundraising, and the presence of an external who spoke on the spot. In my opinion, a consultant who does not have as main objective (priority and non-removable) to start a solid and dedicated fundraising office MAXIMUM INTERNAL organization within 6 months from the beginning of his work, a consultant is not serious, because he knows that can do to achieve tangible results, but only assumptions on the results.

I return to my old writing, some of the typical things that happen to see in nonprofit organizations around the consultants. How many times have you seen him?
1 - The Replacements: "the head of the consulting firm is to tighten the contract and then passes the task to someone else and you find yourself working with a beginner"

2 - RIGIDONE: "We were told by a consultant 'choosing me choose my way,'" says the president of a nonprofit. "We did not like and we have not taken. We wanted a consultant to tell us that every nonprofit organization is a special case and that they adapted their methods to our specific case. "

3-yl criticone: "I do not make a good impression when I hear a consultant criticize other consultants" "It does not seem very professional," he says. "The best consultants are good enough to be able to present their strengths, weaknesses, and not for others."

4 - The BARKER: "Exaggerate" in presentations. The consultants who act as barkers "are statements like 'we see a market for you 5 million euros': how to tell which of course will never see that kind of money without them", "I do not say so explicitly, but the damage' illusion that the two are related. Several times I noticed a figure who chose at random, with nothing of science, 'a nose'. And so I realized that maybe we also need their help, but certainly not to the extent that they wanted to sell it. " He adds: "Many people say, 'I am an expert. Let me explain how I do. ' But now companies are more sophisticated nonprofit a time. They need support, not paternalism. "

5 - The Illusion: Do not tell exactly how much they cost the company non-profit services. The consultants make statements such as "will be the cost per visit or per day, plus expenses," says the director of fund raising for a nonprofit organization. "It is on the 'plus' that is a big risk. We like to say that the consultant 'According to our estimates, spending to be about X, "or" I have other customers in your area and you could share the expenses.'

6 - the prostitute (also called Cagnotto, giving the verb "cagnotte") A consultant "wanted at all costs that our company used the staff of the nonprofit consulting firm for writing (who knows why? ....), For design and printing of material, and made us spend more than we would have spent using our staff and our contacts, who were also more skilled in that kind of work. " He adds: "It's like buying a car, at some point and realize that the price is much higher because they pay all the extras that do not need both."

7 - the inexperienced: Lack of knowledge about fundraising in the geographical area in which the company is nonprofit. "The consultant knows everything there is to know about telemarketing, but does not understand your environment, your market." "Sometimes we find ourselves to opt for a local consultant simply because they know the market, because it has more direct experience. Every city is different. "

greetings!

12 comments to the post.

  1. Robert Giannone on September 6th, 2008 wrote:

    ... ... ... .. Depressing

  2. Francis on September 6th, 2008 wrote:

    There is also the consultant "not responding" .
    In early August I wrote to get some advice on how to proceed, given the specific project I'm working on for some time. More than anything else I would have liked an external point of view, maybe dispassionate, but today I understand that in 95% of cases it is naive to expect a disinterested opinion highlight the problem better. However, by my nature, I have always believed in the possibility to run across the compound, rare, unlikely as you want, 5%. What exists is demonstrated by the fact that I've got some sponsorship for my initiative. It's called Andante con bus ... and for some days, your goodness and quite unexpectedly, was published in the blog. The strange thing, which contradicts a bit the existence of a plethora of consultants in ambush ready to pluck the chicken in passing is that I have not been inundated with proposals of consultants amazing fighter. So, unless you have to assume that 95% of conuslenti can afford long holidays (which conferemerebbe assessments on the worst category) disconsolately I must conclude that my idea has no appeal! Which of course I do not believe because, as I said before, practical answers so far I've had some already, and significant companies nationwide. However I have been helpful to read everything you wrote in the meantime, the last article today. As Robert says Giannone is not a comforting situation!
    A friendly greeting
    Francis

  3. luciano on September 7, 2008 wrote:

    Oh yes, Robert, depressing, but true! I work as a consultant to nonprofit organizations, (I like to think of being on the side) and I can confirm that the 30/40% of the time I spend with my activity is restricted to try to restore confidence in fundraising presidents, managers or volunteers have had "bad experiences" in the field. Some people feel cheated, are injured because their good faith has been betrayed, their expectations were fed first and then disillusioned, while others are simply angry and can not wait to be able to say (and with some reason) in the first consultant that passes. While it is true that "he who is without sin cast the first stone", the discriminant is the good faith of the consultant who works as a watershed in my opinion, who must accept the risk of their own company, his business, and where the objectives are not met (and I do not just economic ones) should consider whether his remuneration is still due ...
    I am of the opinion that in Italy there is no market in which the fundraising we can Micura in a transparent and professional (I do not rule out job to change one day ...) so we just have to get to work to build it. I imagine a market where the "customers" are able to assess the "suppliers" and its products and services, in short, a "normal market" by his selection thus producing an added value for the whole system, instead of the current situation pseudo-market that often feeds the culture of "scoundrels in the neighborhood".

    Good Sunday

  4. Raffaele PICILLI on September 8, 2008 wrote:

    Considerations scattered. It is not easy to be good counselors. I think in our industry we want to love for the non-profit experience, time, humility and continuous study.
    I do not want to do with all the apples and oranges, but I wonder, a young fundraiser where he is going to experience? Those who welcome him? Who takes the trouble to teach him, day after day, our profession, ethics, patience? I do not think that's enough a training course or manual. The bad teachers are just around the corner ... and I understand there are not even in the fund raising.
    Then is definitely genius, a good dose of luck, be able to seize the moment, having way ... and these are characteristics that make or will make a difference.
    The mischievous and there will always be there will always be someone who falls into his hands.
    Greetings to all!
    Raffaele Picilli

  5. annalisa lalumera on September 8, 2008 wrote:

    I am following with attention because the topic is very interesting. I think that unfortunately very few in the non profit world know exactly what a consultant. Very often the consultant is a service agency. We were wrong! During my classes I tap a lot about this difference and try to understand what the role of the consultant. I realize that very few have a clear idea! and unfortunately that derive from this so-called "expect"!

    Annalisa L.

  6. Chris on September 8, 2008 wrote:

    annalisa go ahead with explanations. and 'very useful what you say explains better, re-explain well qullo you think. I am very interested.

  7. michele m. Tammaro on September 8, 2008 wrote:

    As in all areas, this is also not immune from unscrupulous individuals.
    As always, the responsibility, however, is never just one side.
    Valerio says, not everyone who uses a professional, knows exactly how best to use this resource and therefore it is "dominated".
    I think we have still much work to create a sufficient layer of culture in the world of non-profit and nonprofit.
    Then, of course, the "competition and time" reward those who work and who improvise!
    As I always say: "Natural selection is "!!!!

    Michele M. Tammaro

  8. Latin Fabio on September 11, 2008 wrote:

    I find your comments very interesting, Valerio. But I must also say, based on my experience, that often the results of the work of the consultant are strongly influenced by the strength of the organization to abandon its own idiosyncracies, dall'imperversare of "founding fathers" who impose their own point of view and prejudices as unassailable dogma, by the difficulty to accept that some services have a cost ... That said, even to me and my colleagues often happens to come across organizations that have fallen prey to robbers pseudoconsulenti. The last case I encountered was that of a small city-wide organization that drain the budget is seen by a consultant who was finally able to offer only an action for the sale of 30,000 seedlings on a national scale. The association in question could barely support, with resources and volunteers, a sale in your city! Without saying anything strategic effectiveness of the operation.

    Fabio

  9. Robert Giannone on September 12, 2008 wrote:

    Let me share with you my experience as president of a nonprofit organization of Rome. I love my job, I love the "my child" ... yes I too am a "founding father", as I read in the previous post, who loves to "rage" ... .. I think of being in an enlightened: I often run update, master attend, so they would know that the typical manager to check the follies of a consultant. The problem is that no manager has ever started working for us.
    A year or so ago I attended a master's degree in one classroom all day was monopolized by one of the most famous Italian fundraiser. Then I contacted to offer advice in our ONP. The interview took place in a very professional, always taking notes on every frantic though little detail I could say me and ultimately dismissed by saying that he would send me a quote after a week. We are still waiting. Therefore propose to add a category: the GAIN YOU TOO LITTLE TOO LITTLE .... See you soon

  10. francis on September 13, 2008 wrote:

    I must say that it is good that comes from the cross-section comments on these articles. Nice because at least it sheds light on the pros and cons of consulting in fundraising. It would be nice that other consultants who have worked with nonprofits and organizations that have received good and bad advice leave their comments.

  11. Chris on September 13, 2008 wrote:

    Some scattered comments.
    A Roberto Giannone. I hope I never have been me that consultant that has ever sent his budget, but even if it were, it would be rude not only a problem of theft, and that if I let 'very different. So I agree that we can 'be' you're too little, too little GAIN "but it is NOT a problem. If the terms are clear, that I do NOT start because it is of interest to me, is right and just. If I had to do all the advice that I've been asked I would not have done anything else in life ... but, I repeat, I hope that I was NOT to be a consultant!

  12. Chris on September 13, 2008 wrote:

    other scattered comments:
    Francis: DO NOT respond also is not a crime, and 'simply not polite, but you can not' expect a gift, you can 'only be expected when it arrives and thanks!

    Fabio, "often the results of the work of the consultant are strongly influenced by the strength of the organization to abandon their own idiosyncrasies, dall'imperversare of" founding fathers "who impose their point of view and their own prejudices as unassailable dogma, the difficulty to accept that certain services have a cost ... "These are holy words but do not justify the failures. A consultant if he sees an impossible situation (and I have seen several) does not accept the job, and does not say 'come bad,' cause .... Because ... because ... There was a well-known consultant in the Netherlands who always said: "When the boss says that this action has not collected so many fund-raising funds, but has done a great deal of responsibility "means that an action had failed to raise funds, nothing else. Too easy to change lenses during construction.

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